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What do I need to know to call in during a live show and talk with the guest?


By Un-Registered - Posted on 12 January 2010

Remember, Livestream is where our 24/7 shows run and where we monitor the chat box (chat box is wild sometimes). Ustream takes way less bandwidth, so if audio or video is jumpy or frozen, go to Ustream.

Calling in is on a FIRST COME BASIS. It may not look like that because some people have become regulars, but they have just learned that they get so much juice from talking with the guests that they grab every chance they get. (And if you are not calling, that gives them one more chance). I love those guys and gals.

1. How to formulate a question? DON'T. Just call in with a blank screen in your mind. From that white slate everything flows, and you are your authentic self. That is who we came to see, and that is who we love.

2. No matter how you connect, phone, computer, or what-not; you CAN NOT talk to us and watch the broadcast at the same time. You must turn off the broadcast and listen through the phone or Skype. Even if you want to watch while on the phone, the lips won't go with the sound and it will be distracting. If several people are watching in the same room, then take the phone into another room outside of earshot of the computer We can't proceed with this feedback loop running, so we will have to hang up on you.

3. If you insist on watching, then practice turning off the audio portion of the show by repeatedly clicking on the plus/minus Minus. Learn to do that quickly please.

4. If you are calling by Skype, it is free. You can authenticate your address by adding nnhcallin to your contact list, and we will be ready to receive your call. Don't call right in the middle of another conversation, especially when it just has started, because we can't answer without cutting off the person who is talking. The way our Skype PC works, we can't chat with you about it either, without disturbing the other call.

5. Buy a webcam if you want to maximize your experience. The guest teacher will see you full screen on their computer, (no matter where they are located), and they will connect with your question in what I believe will be a deeper way. (Ladies should buy a better camera, because cheap ones might have you look like a ghost, lighting will always help, (turn on one in front of your face). Also many cameras have a 30 day return policy, so try out a couple of them.)

SOME TIPS turn on a few lights, no daylight windows behind you, center yourself on your little monitor thumbnail, tilt the camera down so that there is not much space above your head, (we don't need to see your ceiling). Have headphones handy so that if there is feedback, your headphones will block the echo.

Learn how to turn on and off your video (if it doesn't what to go, close and restart it, usually it's a blue button). Find where your Skype preferences are (MAC) or under Skype>Tools>Options for a PC, and fool around with your settings. Or close and restart the Skype program. It's easy.

You need broadband and a decent computer with pretty good processor speed. Skype works your CPU processor pretty hard. Trying to watch the broadcast and Skype at the same time is really a load on even the best computers. If the CPU is working near to 100% then make our video window very small. That will help.

You can watch your CPU activity on the task window, for a PC control/alt/del or for a Mac, write 'activity' on the search spotlight. If your audio is solid, we can proceed, even with a frozen video. You don't need to understand all these tips. Just try it. Practice Skyping to your friends and relatives. HAVE FUN!

(At the last minute you might forget to turn off the video player when you call, so here is another reminder.)